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The following section contains subjective comments about the system that represent our editor's opinions, and should not be viewed as fact. Editor's opinions include positive and negative judgments about the product written in consideration of wider context, including related products and the industry at large.
Knovel is produced by the Knovel Corporation, located in New York.
Knovel was founded in 2000 as a resource to locate technical information, and has continued to grow into a leader of online technical resources for scientists and engineers. This expansion has included clients such as 75 of the Fortune 500 companies and over 300 leading technical universities worldwide.
Although Knovel has only been in existence since 2000, a short period of time in the publishing world, its focus on customer satisfaction through value-added content has produced a 96% customer renewal rate2. Knovel has consistently added new content and improved their online interface. The company appears profitable through a steady stream of repeat business from large corporations and universities. This leads one to believe the company is healthy and intent on growing.
- ↑ "Knovel - Company Overview." Knovel website, http://www.knovel.com/web/portal/pub/about/overview. Accessed August 11, 2008.
- ↑ "Knovel - Industry Results." Knovel website, http://www.knovel.com/web/portal/pub/customer/industry_results. Accessed August 11, 2008.