Report:VantagePoint/Customer Support/Online Help Features
|Report||Patent Coverage Map||Ratings||Comments|
|This report was created by the Intellogist Team and is available for viewing only. If you'd like to share your knowledge on Intellogist, please visit the Best Practices, Glossary, or Community Reports pages. If you are a registered user and would like to be notified of any substantial changes to this report, you may place a "watch" on the Revisions page, which is the last page listed on the table of contents. To learn more about using the Intellogist "watchlist," see the Watchlist Help page.|
Online Help Features
VantagePoint has a two main help features in the system, the Help Guide and the Analyst Guide.
The Help Guide is a standard help guide found in most programs, with Contents, Index, and Search tabs as means to find the specific topic of interest. Almost all functions available in VantagePoint are covered in detail, making the Help Guide the primary place to look for answers to specific, in-depth questions.
The Analyst Guide contains information on how to perform common tasks in VantagePoint. For instance, the “Demonstrations” section contains tutorial videos, which are shown in a separate browser. The videos cover step by step instructions related to each topic. An example of this is shown.
Also included in the Analyst Guide are written descriptions in areas such as the “walkthroughs” and frequently asked questions (FAQ) sections.